FAQs Frequently Asked Questions

IS THIS REAL MULBERRY SILK?

Yes. Noirée Silq pillowcases are made from 100% Pure Mulberry Silk — not polyester, not satin, not a blend. Real silk only.

HOW IS SILK BETTER THAN COTTON OR SATIN?

Cotton creates friction that strips moisture and causes breakage overnight. Polyester satin mimics the look but not the benefits. Pure Mulberry Silk has a protein-compatible fiber structure that reduces friction, retains moisture, and protects your hair and skin while you sleep.

WHAT SIZE PILLOWCASE DO I NEED?

Our pillowcases fit standard and queen size pillows. King size options are available  check product listings for sizing details.

HOW DO I WASH MY SILK PILLOWCASE?

Hand wash in cold water with a gentle detergent or use a delicate machine cycle in a mesh laundry bag. Lay flat or hang to dry. Never put silk in a hot dryer.

WHEN WILL MY ORDER SHIP?

Orders are processed within 2-3 business days and delivered within 7-14 business days.

CAN I CANCEL OR CHANGE MY ORDER?

Contact us within 24 hours of placing your order at support@noireesilq.com and we will do our best to accommodate changes before it ships.